Last updated: July 3, 2026
Doctors of Indore is a healthcare discovery and appointment platform for Indore, Madhya Pradesh, owned and operated by AN31 Enterprises, Indore. This Privacy Policy explains how the platform collects, uses, stores and protects information submitted by patients, healthcare providers and site visitors.
Information We Collect
We may collect account details, contact information, appointment requests, patient support messages, provider profile information, verification documents, clinic information, location details, uploaded files, technical logs and communication records needed to operate the platform.
How We Use Information
Information is used to support healthcare discovery, provider registration, profile verification, appointment workflows, patient and provider dashboards, support tickets, security checks, abuse prevention, service improvement and required operational communication.
Patient Information
Patient information submitted through appointment forms, dashboards or support channels is used for appointment handling, account access, support and platform safety. Patient contact details are not displayed publicly. Relevant appointment details may be shared with a provider only when needed to process or confirm a request.
Provider Information
Providers may submit professional qualifications, registration details, identity information, clinic information, service details, timings, fees, photos and documents for verification and profile management. Public profile information may be displayed on Doctors of Indore after review according to platform policies.
Verification Records
Verification records may be used to confirm identity, professional details, clinic information and platform eligibility. Verification status reflects completion of platform verification processes and is not a guarantee of professional competence, clinical outcomes or medical suitability.
Location and Device Data
The platform may use approximate or browser-provided location information to help patients find relevant healthcare services in Indore. Technical data such as device type, browser information, IP address, session logs and security events may be processed to maintain reliability and protect the platform.
Cookies and Local Storage
Doctors of Indore may use cookies, local storage or similar browser technologies for login sessions, security, preferences, PWA features, saved location prompts, analytics and platform functionality.
Data Sharing
We do not sell patient personal information. Data may be shared with relevant providers for appointment handling, with service vendors who help operate the platform, with administrators for support and verification, or with authorities where required by applicable law.
Security
Doctors of Indore uses reasonable technical and operational safeguards including secure authentication workflows, restricted access processes and private handling of sensitive provider documents. No digital platform can guarantee absolute security.
Retention
Information may be retained for as long as needed for platform operation, account management, legal compliance, dispute resolution, fraud prevention, audit history and service improvement.
User Choices
Users may request support for account access, corrections, profile updates, privacy concerns or issue reporting through the platform support channel.
Children and Emergency Use
The platform is not intended for emergency medical care. For emergencies, users should contact local emergency services or visit the nearest appropriate medical facility. Minors should use the platform with consent and supervision from a parent or guardian.
Contact
For privacy questions, support or issue reporting, contact Doctors of Indore through the support ticket page.